Kindly take some time out to read our terms and conditions (online purchases) to ensure a fuss-free and enjoyable experience.
By shopping with us, you are deemed to have acknowledged, understood, and agreed to the terms as stated below.
All products price are displayed in Singapore Dollars (SGD)
The paid order is considered as final and cancellation of orders will not be allowed. Under certain circumstances, we reserve the right to not issue you a refund for the orders purchased.
EXCHANGE POLICY: REFUNDS/CANCELLATIONS
No refunds, exchange, cancellations or amendments is applicable once payment is processed and completed online.
CONFIRMATION OF ORDER
The client may place an order on the website. The process for placing an order is as follows:
The client is able
to see the different stages of the order details and the total price and may
correct any errors before confirming his/her order, thereby expressing his/her
acceptance. Payment for the price of the products makes the order final and no amendment
of the order may be entertained by or taken into consideration by the vendor
thereafter. Conclusion of the contract is only effective after confirmation of
the order by the vendor. The vendor confirms the order by sending an email to
the email address provided by the client.The vendor reserves the right to
cancel or refuse to accept any order from a client with whom there is a dispute
concerning payment of a previous order or who, in the vendor’s opinion,
presents any form of risk.Any information given by the client remains his/her
sole responsibility and any anomalies generated by him/her may not be borne by
the vendor nor shall the vendor be liable for any loss or damage occasioned
thereby, in the event that it becomes impossible to carry out the order and
achieve a successful outcome.
PAYMENT (SECURE TRANSACTIONS)
Online payment is
made exclusively by payment gateway paypal. The client accepts that his/her
account is debited for the total amount due at the time of the order. Bank
cards accepted for online payment are those used by cardholders within the
European Union zone, such as Carte bleue, Visa, Vpay, Electron, MasterCard,
Maestro and American Express. Depending on the type of card, the client enters
his/her card number, its expiry date and security code (composed of the three
figures shown on the back of the bank card), then validates this data, or has
the possibility of returning to the previous page. Payments made online by bank
cards shall be carried out by way of the secured payment system of LCL bank.
The request for payment is made in real time via the secured payment system of
LCL bank - the bank ensures that it is a valid bank card (if no error is
registered on entering the code and the card has not been stopped) and confirms
registration of payment by delivering a transaction number or advises that the
transaction has been refused (as the case may be).After payment has been
validated by the banking organisation, the order is accepted by the vendor who
confirms acceptance of the order to the client by email. The client undertakes
to personally use the bank card of which he/she is the registered holder. In
the event of fraudulent use, the vendor cannot be held liable. In the absence
of payment by the bank, or a refusal by the banking centres to make payment,
the order shall be automatically cancelled and the client informed by email.The
products remain the property of the vendor until it receives full payment of
UNAVAILABILITY OF PRODUCTS
The vendor reserves the right to change the product range at any time and from time to time. Certain offers may have a restricted period of validity that will be indicated for each product or product range.
undertakes to honour orders received on the website only within the limits of
available stocks. In rare cases, a product that is shown as available on the
website may become unavailable after definite registration of the order. In the
event that one or several products ordered become(s) unavailable within the
time period indicated, the vendor undertakes to inform the client of this fact
as quickly as possible by email. The order shall be automatically cancelled and
the client is reimbursed within 30 days at the latest following full settlement
of the amount paid, except where the client expressly wishes to switch his/her
order to a substitute product advised by the vendor. The client agrees and
acknowledges that no penalty shall be applied for such cancellations and that
subject to the above, receipt of reimbursement of the amount paid by the client
shall be conclusive, and the client waives all rights to claim any penalty or
other costs from the vendor.
remarks, structures, illustrations and images reproduced on the website are
controlled and regulated by copyright as well as by intellectual property
throughout the whole world. Any reproduction of the website, whether in whole
or in part, is strictly prohibited without prior agreement.
PROHIBITION OF SALES OUTSIDE THE NETWORK
The products are intended to be sold exclusively through our distribution networks. It is therefore strictly prohibited to buy products for resale purposes outside of our networks, in particular, through websites. Over and above an infringement of our brands and the integrity of our products, such acts may involve the legal and criminal liability of their perpetrators, where appropriate.
APPLICABLE LAW AND DISPUTES
The Terms & Conditions, and any disputes arising from or under the Terms & Conditions, shall be governed by Singapore law. You agree to submit to the exclusive jurisdiction of the courts of Singapore regarding any such dispute. A person who is not a party to Terms & Conditions shall have no right under the Contract (Rights of Third Parties) Act to enforce any part of Terms & Conditions.